The daughter of Korean Air's CEO, Cho
Yang-Ho, has been forced to apologise and
resign from all her posts at her family-run
airline after she forced one of their planes to
return to terminal so she can kick off a cabin
crew who served her nuts wrongly.
Mr. Cho’s daughter was on a Korean Air
flight that had just left the gate at New York's
John F. Kennedy International Airport bound
for the South Korea on Dec. 5 when an
attendant served her macadamia nuts still in
the package rather than on a plate without
asking.
Sitting in first class, Ms. Cho summoned the
attendant to ask a question about the
airline’s policy on serving nuts. Under the
carrier’s rules, passengers must be asked
first before serving. But when the
man couldn't answer, furiously, Ms. Cho
ordered her jet back to the gate so that she
could fire and remove from the aircraft the
server.
According to eye witnesses, Cho forced the
cabin manager Park Chang-Jin and attendant
to kneel in front of her, calling Park names,
pushing him into the cockpit door and
jabbing him with a service manual.
Cho's behaviour sparked fierce criticism in
South Korea, where she has been accused of
being petty and arrogant. The transport
ministry and Seoul prosecutors even
launched investigations into whether she
breached aviation safety laws and caused
disruption to business.
Her father, Korean Air CEO Cho Yang-Ho
had to give a televised press conference last
Friday to apologise for his daughter's
"foolish act". Following a Korean tradition of
showing public contrition when one’s
children misbehave, he said in front of a
bank of cameras, at one point bowing deeply:
“Please blame me; it’s my fault. I failed to
raise her properly.”
Cho Hyun-Ah today visited the homes of the
cabin crew members she threw out to
apologise.
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